EzeeGD - Support

We love to hear from our users.

If you have a query and you can’t find an answer in the EzeeGD Help - please email us. We will respond as quickly as we can - usually within one business day.

To access help on Mac OS X, go to menu: Help > EzeeGD Help
To access help on Windows, go to menu: Help > EzeeGD Help

Useful Links:

Mac OS X Users:
EzeeGD for Mac Quick Start Video
EzeeGD for Mac installation instructions
EzeeGD for Mac license activation instructions

Windows PC Users:
EzeeGD for Windows Quick Start Video
EzeeGD for Windows installation instructions
EzeeGD for Windows license activation instructions

Email Us:
You can expect to hear back from us within one business day.

ezeegd@silkenmermaid.com

Please include the following information in your email:

Your device (Mac or Windows PC)
Your operating system. For example, Windows 10 or Mac OS X 10.10.5
The version of EzeeGD
on Windows PC: Help > About
on Mac OS X: EzeeGD > About EzeeGD
A screenshot (where relevant)
Your EzeeGD project file (where relevant)
A step-by-step description of how we can reproduce the problem